Refrigeration Maintenance

Making sure that your refrigeration systems are in good working condition is integral to their lifespan and will ensure both your safety and the efficiency of the appliances. We offer a fully-inclusive maintenance service and we always strive to keep our system installations running as smoothly as possible.

How often should my refrigeration system be serviced?

A cooler meltdown can stop your business in its tracks. You can perform checks on your system on a daily or weekly basis yourself or delegate the responsibility to your staff.

Maintenance you can keep up with yourself includes:


  • Cleaning the equipment
  • Checking the settings
  • Defrosting at a scheduled time
  • Cleaning out units to minimise crowding
  • Ensuring the surrounding area is clear to maximise circulation around the system
  • Inspecting seals
  • Checking interior lights


For more complex maintenance jobs, we recommend scheduling two or three annual visits from an Arctic Cooling Services engineer.

They are highly-trained, and work quickly, meaning you can rest assured your systems won’t fail you. The services your refrigeration system will vary according to manufacturer and model, so we’ll ask you for some details above your system prior to the arrival of your engineer.


Reasons for Maintenance

Regularly servicing your refrigeration systems will not only mean fewer repairs are necessary but will also maintain our warranty guarantee by extending the life-span of your appliances. You should always aim to fix problems before they turn into breakdowns which can be hugely detrimental to your business. There are a number of different maintenance tasks an Arctic Cooling Services engineer can perform in order to keep your machinery in good condition and working efficiently.


Icemaker Cleaning and Disassembly

Ice makers are prone to becoming unsanitary, despite what you might think. In fact, a 2013 study found that, in 6 out of 10 British restaurants, the bacteria percentage in the ice served to customers was higher than that of the bacteria found in the toilet water. This was attributed to the toilets being cleaned regularly, where the ice machines were not.

An Arctic Cooling Services engineer will take apart and clean your ice machine, as the procedure requires special tools, products, and knowledge.


Refrigerant Levels

Refrigerant levels must be checked by a professional as equipment containing F-gases cannot be accessed by unqualified personnel.

All Arctic Cooling Services engineers are accredited under this legislation, meaning they can carry out the check with confidence and in a safe manner.


Motor Operation/Wear and Tear

The layperson, more often than not, will be unable to spot a problem with the motor operation in their refrigeration system. Similarly, wear and tear may not be apparent to the untrained eye.

For this reason, Arctic Cooling Services recommend that our engineers observe your system’s motors and mechanisms when they perform the regularly scheduled servicing. This will ensure optimum efficiency and maximise performance, as well as preventing a complete cooling system breakdown.


Suction Line Insulation and Drain Line checks

The insulation on the suction lines connected to your refrigeration system is crucial for maintaining system efficiency, minimising energy consumption, and extending your system’s life.

They should be checked by an Arctic Cooling Services engineer, who can also clean out the drain lines in your system. This will ensure continued efficiency and reduce contamination.


Compressor Operation Checks

An Arctic Cooling Services engineer will be able to inspect how well your compressor is working. Compressor failure is a problem which will lead to a replacement of your refrigeration system, meaning it should be prioritised during maintenance visits.


Electrical Connection Tests/Thermometer Recalibration

To ensure the day-to-day safety of your refrigeration systems, an engineer will be required to carry out electrical connection tests. Our highly-trained engineers are Engineering Council accredited and compliant and they will prioritise the safety of your appliances above anything else.

Your refrigeration system maintenance team across Surrey, London, Hampshire, Berkshire and Buckinghamshire

The last thing you want from a refrigeration system is for it to break down – this can lead to thousands of pounds worth of losses in perishables and products you have to dispose of. Regular maintenance and scheduled servicing visits can prevent a build-up of issues and save you money in the long run!

Our highly skilled engineers know everything there is to know about refrigeration systems and can diagnose all manner of problems quickly and accurately.

If you’re not sure what’s wrong, or don’t know if you need a repair or not, just give us a call. Our friendly customer advisors will do everything they can to help you resolve your issue or query. If we can’t help you over the phone, we’ll send out the repair team.

We always arrive promptly and aim to get your systems up and running smoothly as quickly as possible. If you need a repair in Surrey, London, Hampshire, Berkshire or Buckinghamshire, call us today on 0208 759 8527, or email us on

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    Why Choose Arctic?

    Reliable & Responsive
    Prompt & Efficient Service
    Highly Skilled Engineers
    30 years + Experience

    Got a project? Let us know!

    We’d be delighted to welcome you into the family of Arctic Cooling Services customers who already enjoy our dedicated maintenance policies and range of fantastic products.

    Please get in touch by phone on 0208 759 8527 or by email at Arctic Cooling Services will handle your queries with the utmost care and attention so that you get the outcome you want as quickly as possible.

    With over thirty combined years of experience between us, Arctic Coolings’ Air Conditioning and Refrigeration team know exactly how to approach each project we’re contracted to complete.

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