Air Conditioning Maintenance

Though your AC unit is built to the highest standards possible, regular maintenance is required to keep it working well. Making sure your air conditioning unit in good working condition is integral to its lifespan and will ensure both your safety and the efficiency of the unit. Arctic Cooling Services offers a fully-inclusive maintenance service and we always strive to keep your units running as smoothly as possible.

How often should my AC unit be serviced?

If your AC unit is in a residential environment and is used predominantly for cooling purposes, Arctic Cooling Services recommends a standard annual servicing to keep it functioning properly. Should your AC unit serve as both a heating and a cooling unit, you will find that two visits a year should suffice.

Many of our AC units are applied in shops, offices and restaurants, for the comfort and enjoyment of our clients’ customers. In these cases, we recommend two service appointments per year to ensure you don’t run into any functionality issues – we don’t want your business facing downtime while you wait for an emergency repair.

We consider ‘critical’ applications a higher maintenance priority due to the location of the AC unit. Critical locations are places such as server rooms or areas where there are high levels of air pollution such as workshops and trading floors. For units installed on such premises, we would advise you schedule three or four maintenance visits a year.

If you want to talk with us about a cost-effective maintenance package, don’t hesitate to get in touch with us.

Reasons for Maintenance

AC units are built to factory-grade standard, but we understand that over time, all machinery suffers from wear. This can result in unwanted complications such as a lack of efficiency, or a decrease in performance. Read on to find out about some of the most common reasons for a maintenance visit.

My AC unit is leaking water

This is a fairly common issue and is nearly always fixed within an hour of your engineer’s arrival. Often, an AC unit leaking water has a failed condensate pump or it’s in need of a general service overhaul, which can be completed quickly during your scheduled maintenance visits.

My AC unit is losing performance

With regularly scheduled maintenance visits, the risk of a loss in performance can be greatly reduced. However, should your AC unit start to show signs of a lack in functionality, we will be able to resolve the problem quickly.

Usually, loss of performance occurs when the unit becomes dirty, though if the problem is due to a refrigerant leak, the problem can become more serious. In this case, our highly-skilled engineers will thoroughly investigate the problem and quote you for any additional work to be carried out.

My AC unit keeps freezing

Frozen or ‘dripping’ AC units should be reported immediately. This problem could either be down to the unit becoming dirty and not being able to filter the air properly or, in some cases, a leak. In either case, we recommend calling Arctic Cooling Services as early as possible as prolonged ‘freezing’ issues can cause the system to eventually fail and require a replacement.

My AC unit is releasing a foul smell

The condensation an AC unit produces will begin to mix with bacteria on the pipes and, over time, this can result in an unwanted odour. Regular maintenance and pipe cleaning services will ensure this does not happen.

My AC unit is consuming too much electricity

Regular maintenance on your AC unit means that it will work efficiently. Failing to have your unit serviced allows dirt and grime to build up inside the system, which means it will have to ‘work harder’ to reach a normal level of performance – this will result in increased energy bills. Regular service visits will maintain the efficiency of your unit, and ensure it is consuming the standard amount of electricity.

My AC unit is producing poor airflow

Poor airflow can either be down to a faulty fan, or a build-up of dirt within the system. Our engineers can fix this problem quickly and simply, so we recommend getting in touch as soon as you notice a change in circulation.

Your AC maintenance team across Surrey, London, Hampshire, Berkshire and Buckinghamshire

Thanks to our highly-skilled engineers and fast response, you can rest assured that Arctic Cooling Solutions will keep your AC units in excellent working condition.

Regular servicing will increase energy efficiency and reduce downtime for your business. Not only that, but you’ll be able to experience peace of mind knowing that your units are being looked after the way they should be.

If you’re not sure what’s wrong, or don’t know if you need a repair or not, just give us a call. Our friendly customer advisors will do everything they can to help you resolve your issue or query. If we can’t help you over the phone, we’ll send out the repair team.

We always arrive promptly and we commit to servicing your unit as quickly as possible. If you need a repair in Surrey, London, Hampshire, Berkshire or Buckinghamshire, please call us on 0208 759 8527 or send us an email to

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    Why Choose Arctic?

    Reliable & Responsive
    Prompt & Efficient Service
    Highly Skilled Engineers
    30 years + Experience

    Got a project? Let us know!

    We’d be delighted to welcome you into the family of Arctic Cooling Services customers who already enjoy our dedicated maintenance policies and range of fantastic products.

    Please get in touch by phone on 0208 759 8527 or by email at Arctic Cooling Services will handle your queries with the utmost care and attention so that you get the outcome you want as quickly as possible.

    With over thirty combined years of experience between us, Arctic Coolings’ Air Conditioning and Refrigeration team know exactly how to approach each project we’re contracted to complete.

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